Terms of use
1. In short
Safratna helps your family plan a trip, follow it and keep it as an album and a story. We aim to keep it useful, simple and safe, and you use it at your own risk within these terms.
2. Provider
Sultan Hakeem · Freelance document FL-649919089 · support@getsafratna.app · Saudi Arabia.
3. Your account and trip
- Account holders must be adults (18 or over). Children don't have accounts; their parent or guardian, or someone with the guardian's permission, adds them as travellers on a trip. When you add anyone without an account, you confirm you have their permission or their guardian's.
- A trip belongs to its owner, who invites the family, approves who joins and decides who sees spending.
- You can delete your trips and your account from the app at any time.
4. What you write and photograph
Your photos and words stay yours. You give us a limited, free permission to store and back them up, resize photos, arrange them in the plan, the story and its PDF, and show them to the trip's members according to their roles and to anyone who opens a story link the trip owner made, only so the app works. The permission ends when you delete the content or your account, except for content you chose, when deleting your account, to keep for the family without your name. We don't sell them, and we look at them only to review a report or when the law requires it. If a photo shows other people, make sure they're fine with it.
5. Your use
Don't use the app to monitor or harm anyone or for anything unlawful, and don't upload photos or text you have no right to share. Anyone on a trip can report content; we review reports and may suspend accounts that break these terms.
6. Plans and payment
- There is a free plan and paid plans (a Plus subscription, or a pass for a single trip). Prices and features are shown in the app and the store before you buy; the store price is the one that applies.
- Payment and receipts are handled by the store you bought from, under its policies.
- Subscriptions renew automatically at the same price and length unless cancelled at least 24 hours before the period ends. On iPhone: Settings → your name → Subscriptions.
- Deleting your account doesn't cancel a subscription; cancel it in the store.
7. Refunds
Refunds go through the store you paid, and it decides: Apple at reportaproblem.apple.com.
8. Prices and information
Prices, exchange rates, opening hours, prayer times, weather and halal-food notes in the app are approximate and only a guide. Check them before you book, pay or go.
9. Liability
We work to keep the app running, but it's provided "as is". To the extent the law allows, we're not liable for booking, travel or spending decisions, or for other people's services such as maps apps, airlines and hotels.
10. Privacy
See the privacy policy.
11. Changes, ending the service, and governing law
If these terms change we update the date above, and for any significant change we tell you in the app at least 30 days before it takes effect, unless the law requires a shorter time. If we stop the service we'll tell you at least 30 days ahead so you can save your data. These terms are governed by the laws of the Kingdom of Saudi Arabia, and Saudi courts decide any dispute. On iPhone, Apple's Standard Licensed Application End User License Agreement also applies.
12. Contact
Questions? Email support@getsafratna.app.