Support

Email support@getsafratna.app. We reply within 3 working days.

Questions & answers

How do I add my family to a trip?

The trip owner sends a join link or code from Family and approves everyone who joins, as a traveller or a viewer only.

Who sees spending?

Always the trip owner, and travellers only if the owner allows it. Viewers never do.

Are all my photos uploaded?

No. Only the photos you choose to keep in the trip are saved, and they are uploaded without location data.

Does the app work offline?

Yes. The trip is kept on your phone and changes sync as soon as you're back online.

How do I delete my account?

Profile → Delete account. If you no longer have the app, email us. Details in the privacy policy.

How do I cancel a subscription?

iPhone Settings → your name → Subscriptions → Safratna → Cancel subscription.

How do I join the beta?

On iPhone, join through TestFlight. Android is coming soon.